Legal

Terms of Service

Last updated: July 23, 2026  ·  ShopBG Remover (operated by shopbgremover)

By using ShopBG Remover, you agree to these terms. Please read them — they're written in plain language and are designed to be fair to both you and us.

1. The Service

ShopBG Remover provides AI-powered background removal for product images, designed for e-commerce sellers on platforms such as Shopify, Amazon, and eBay. The service is operated under the brand shopbgremover.

2. Eligibility

You must be at least 18 years old to use this service. By creating an account, you confirm that you meet this requirement.

3. Your Account

You are responsible for keeping your account credentials secure. You may sign in via Google OAuth or email OTP. You are responsible for all activity that occurs under your account.

4. Credits & billing

5. Payments & refunds

Payments are processed by PayPal in USD. Voucher cards sold through Xianyu are paid in CNY. There are no monthly or annual subscriptions. By completing a purchase, you authorize the one-time charge shown at checkout.

Refund policy: We offer refunds for an unused PayPal credit pack within 7 days only when no credit from that pack has been used. A redeemed voucher card is non-refundable. An unused voucher may be refunded by the seller only after the card is voided. Contact yubudong2023@gmail.com. We do not offer partial refunds for partially used packs. Refunds, reversals, or chargebacks remove the credits issued by the affected purchase.

6. Acceptable Use

You agree not to:

We reserve the right to suspend or terminate accounts that violate these terms.

7. Your Images & Intellectual Property

You retain full ownership of all images you upload and the processed results you download. By uploading images, you grant us a temporary, limited license to process them solely for the purpose of delivering the service. We do not claim any rights to your images.

You represent that you own or have the right to use any images you upload, and that they do not infringe any third-party intellectual property rights.

8. Service Availability

We aim to provide reliable service but do not guarantee 100% uptime. We may perform maintenance, updates, or changes to the service at any time. We are not liable for losses resulting from service interruptions.

9. Limitation of Liability

To the maximum extent permitted by law, ShopBG Remover shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service — including loss of profits, data, or business opportunities.

Our total liability for any claim arising from these terms shall not exceed the amount you paid us in the 30 days prior to the claim.

10. Disclaimer of Warranties

The service is provided "as is" and "as available" without warranties of any kind, express or implied, including accuracy of AI processing results. AI background removal quality may vary depending on image complexity.

11. Changes to Terms

We may update these terms at any time. The "Last updated" date at the top reflects the most recent version. Continued use of the service after changes constitutes acceptance of the updated terms.

12. Governing Law

These terms are governed by applicable law. Any disputes shall be resolved through good-faith negotiation first. If you have a concern, please reach out to us before pursuing any formal action.

13. Contact

Questions about these terms? Email us at yubudong2023@gmail.com.